Returns & Exchanges
At TCB JEANS, we want you to be fully satisfied with your denim. If your purchase isn't quite right, we offer a 30-day window for returns and exchanges on all unwashed and unworn items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the denim remains in its original, unwashed condition.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our workshop inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange size within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing